Reference

Privacy at angka ikut — Transparency About Your Account

Your account, deposits via DANA, OVO, GoPay and QRIS, and personal details matter to us.

Data collection clarityAccount security practicesYour privacy rights
angka ikut Privacy at angka ikut — Transparency About Your Account
CONTACT & CONTROL

How to Reach Us About Your Privacy

You have the right to ask what data we hold about you, request a copy, or ask us to delete or correct it. Our support team is ready to help with privacy questions during business hours. Reach out through the channels below and we'll respond within seven business days. Whether you're in Medan, Semarang or anywhere across Indonesia, you can contact us the same way — no difference in response time or service.

Team online

Email Support

Send privacy requests to our data team at [email protected]. Include your account email and the specific information you need. We'll confirm receipt within 24 hours.

Live Chat

Open a chat window in the lobby between 09:00 and 22:00 Jakarta time, seven days a week. Ask a specialist to escalate your request to the privacy desk.

Account Settings

Log in and visit Settings > Privacy & Data to download your account record, adjust cookie preferences, or submit a deletion request directly from your account.

SECURITY & RIGHTS

How We Keep Your Information Safe

Encryption protects all data moving between your device and our servers, especially payment details.

Encryption & Transport

All data between your device and angka ikut travels through encrypted channels. Payment details never touch unprotected networks. Withdrawals are verified twice before clearing your account.

Cookie & Tracking

We use cookies to remember your login and show you relevant games. Visit Settings > Privacy to turn off non-essential cookies. Performance cookies help us fix lobby crashes faster.

Staff Access Control

Only support and fraud teams see your real name and address. Games data is anonymized for analytics. Account passwords are never stored in plain text on our servers.

Data Retention

We keep your account data while you play. After you close your account, we delete personal details within 90 days, unless local law requires us to keep records longer.

Breach Notification

If unauthorized access happens, we notify you and affected players within 72 hours. We'll explain what data was involved and steps we're taking to fix it.

Your Rights

You can request your data, correct errors, ask us to delete it, or move it to another service. Email [email protected] with your request and account email to get started.

Frequently Asked About Your Data

No. We don't sell names, emails or account history to anyone outside angka ikut. We share payment details only with DANA, OVO, GoPay and QRIS processors to complete your deposits and withdrawals. Third-party analytics use anonymized data — no personal identifiers attached.

Yes. Log into Settings, find Account > Close Account, and we'll mark it for deletion. Personal data like name and email gets wiped within 90 days. Game history may be kept longer if local law requires it, but it won't be linked to you.

We don't store your full card or OVO details after a transaction clears — that's handled by DANA, OVO, GoPay and QRIS directly. We keep a record that a withdrawal happened and the amount, for your account statement and our compliance records, for the period you hold the account.

We maintain firewalls, intrusion detection and regular security audits to prevent breaches. If one occurs, we'll email you within 72 hours with details of what was accessed and the steps we took. You can change your password immediately from Settings > Security.

Yes. Go to Settings > Privacy & Cookies and toggle off non-essential tracking. You'll still log in and play, but we won't track which games you open. Some lobby features may work slower because we won't cache your preferences.

When you initiate a withdrawal, we encrypt your request immediately and verify your account identity before sending anything to DANA, OVO, GoPay or QRIS. You'll see a confirmation page with a reference number — save that. Your bank receives our encrypted request, not your details passed in plain text.

We record which games you play, session length, bets placed and your running balance — all to improve the lobby and help you recover your account if you forget your password. We never sell game data to anyone. You can request a full copy of this via email to [email protected] anytime.